Return Policy

Customers will have 5 days from the date the package was marked as delivered to request a return. Requests must be submitted via email at A customer care representative will provide a return label and all products can be shipped back in its original packaging. Upon receipt, a credit will be added to your account (minus the cost of shipping) which will go towards your next purchase.

Defective or Damaged Products

In the event that a product is defective or arrives damaged from a Carrier, the customer will need to submit a claim for damaged or defective merchandise within 10 days of receiving your product. Please contact a Gimme Kisses customer care agent via email at Gimme Kisses customer service will send a replacement once the request is processed. Customers are required to include digital photo(s) of the damaged or defective product so Gimme Kisses can forward to our Carrier.


Currently, shipping is only available in the Unites States, which includes AP, AE & AA. Please allow up to 2-3 business days for handling of your order. Once processed, you will receive a tracking number for your shipment via email with your order details. For any questions or concerns regarding your shipment, please contact our team at

Stolen or Lost Shipment Claims

Gimme Kisses will include tracking numbers for every package sent. The customer is responsible for checking with their local postal carrier if a tracking number shows a package was delivered, yet the customer has not received it. In this case, the customer will be required to file a lost/stolen claim with their local post office. After a shipment has been reported lost with the local carrier, a request may be made with Gimme Kisses for replacement of the lost shipment.


TEXT / CALL at 469-269-6761 during business hours
CONTACT US form (please allow 24/48 hours for a response)
CHAT for fast support

Office & Customer Support Hours
Mon-Fri: 9AM-5PM CST

Saturday: 9AM-12PM CST
Sunday: CLOSED

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